COMMON QUESTIONS

A few things to know.

Who can sign in?

Only approved staff can access Ops. Visitors can view published product and campaign pages without an account. This is a private preview, not public self-service registration.

Where is content generated?

On your machine in Content Studio. Hosted Workers never generate your creative files. Optional AI sends a request to the model provider you configure locally.

Will scheduled content publish now?

No. Scheduling, approvals and blocked job tracking work, but real social accounts and provider permissions must be connected before posts can publish.

Do AutoDM rules send real messages?

Currently they run simulations. Live messaging requires an eligible social account, provider permissions and platform-approved recipient interactions.

Can visitors pay?

No payment gateway is connected. Availability checks and staff simulations take no money and grant no paid access.

Can I give away a file?

Yes. Attach a file to a draft product, publish it, then choose that file as the campaign’s free resource. A form submission gives access for one hour in that browser.

Are recovery emails sent?

No. The test lab verifies reminder creation and cancellation. Customer sending needs a real checkout and approved sender.

Are activity notifications genuine?

Proof counts real resource requests with explicit permission from the previous 24 hours. Test records, names and simulated purchases are excluded.

How do A/B tests work?

Each visitor gets a stable variation for a campaign revision. You can change traffic allocation and manually select a winner. Reports measure consenting visitors; there is no automatic statistical winner.

Do timers reset on refresh?

No. Visitor windows keep their expiry in the same browser. Fixed deadlines and daily UTC windows are enforced by the server. A different browser creates a different visitor window.

What data is retained?

Visitor measurement records last 30 days. Lead details remain until staff delete them. Campaigns use an essential cookie; optional measurement is a separate visitor choice.

Where can I get help?

Read the usage guide or visit Contact for the current support setup and what to include in a request. Never send passwords, API keys or sign-in codes.